Return-policy

 At Pmcsilksarees, we strive to ensure that you love what you purchase. However, if you’re not completely satisfied with your order, we’re here to help.

 Return Window

You can request a return within 7 days of receiving your order.

 Eligible Returns

Returns are accepted only if:

  • The product is unused, unwashed, and in original condition

  • The tags and packaging are intact

  • There is a genuine issue such as:

    • Wrong item received

    • Defective or damaged product

    • Size mismatch (if sizing was mentioned)

 Non-Returnable Items

We do not accept returns for:

  • Products bought on sale or discount

  • Custom-stitched or altered items

  • Items showing signs of use or damage by the customer

 Return Process

  1. Initiate a Return:
    Email us at pmcsonssilksarees@gmail.com or WhatsApp us with your order number and reason for return.

  2. Approval & Pickup:
    Once approved, we will arrange a pickup (available in select locations) or guide you to ship it back.

  3. Refund or Exchange:

    • Refunds will be issued to your original payment method or as store credit, within 5–7 business days after the item is received and inspected.

    • Exchanges are subject to product availability.

 Return Shipping

  • If the return is due to our error (wrong/defective item), we cover the return shipping.

  • In other cases, return shipping is borne by the customer.